Account Deletion
Request deletion of a Proffers account without installing or opening the app.
Request from the Proffers app
From the signed-in Account screen, open Delete Account, enter the current password, type the requested confirmation, and submit the request. Store Owners and accounts with business responsibilities may be directed to the Store Owner dashboard so ownership and business content can be reviewed before personal account deletion.
The official Data Deletion Policy explains the applicable policy. It does not replace the authenticated deletion request, this public request form, email verification, ownership review, administrative processing or cancellation workflow.
Request without the app
Submit the email address for the account. If the address belongs to an active Proffers account, a verification link will be sent to that email to confirm email ownership. The browser response is the same whether or not an account exists.
After email verification, the account remains usable while the deletion request awaits administrative processing. Requests are normally processed within 7 days. You may cancel before processing begins by signing in to the app or contacting support.
What final deletion does
Final user-requested deletion removes or anonymizes eligible personal account data. The implemented workflow anonymizes account identity and credentials, removes saved Offers, followed Stores, notification preferences, device registrations and Client notification records, revokes account access, and removes the stored Proffers avatar, including a copied Facebook profile picture.
Stored social sign-in provider and provider-identifier links are removed during final user-requested deletion. Selected country and region links, business ownership and content, security, legal, audit, operational, backup, and Offer interaction records may require separate handling or limited retention. Finalization is irreversible after administrative processing is completed.
Social sign-in permission and account deletion
Deleting a Proffers account does not delete your Facebook account or Apple ID. Removing Proffers from Facebook permissions or stopping use of Sign in with Apple through Apple settings does not by itself delete an already-created Proffers account; use one of the Proffers deletion methods on this page.
Questions
For deletion questions or help with a request, contact [email protected].